Privacy Policy
Effective Date: 01/04/2026
Last Updated: 29/03/2026
This Privacy Policy describes how Legal Amenity (“Legal Amenity,” “we,” “us,” or “our”) collects, uses, shares, and protects personal data when you visit www.legalamenity.com (the “Website”) or use our services, including any consultations, subscriptions, downloads, legal information resources, or other offerings we make available (collectively, the “Services”).
1. Who We Are and How to Contact Us
Business/Controller: Legal Amenity OPC Pvt. Ltd. (doing business as “Legal Amenity”)
Address: F-14 Old Minal Residency J.K Road Bhopal Madhya Pradesh- 462023
Email: operations@legalamenity.com
Phone: 8770487559
Grievance Officer (India): Suhash Saini, operations@legalamenity.com
2. What This Policy Covers
This Privacy Policy applies to personal data we collect through the Website and Services, and through communications with you (for example, email, phone, WhatsApp, or support channels), as applicable.
It does not apply to third-party websites or services that we do not control, even if linked from our Website.
3. Personal Data We Collect
We may collect the following categories of personal data, depending on how you interact with us:
3.1 Data you provide to us
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Identity and contact data: name, email address, phone number, city/state, organization name, and other details you submit.
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Inquiry and communication data: messages, emails, call notes, support requests, and the information you provide in connection with inquiries or consultations.
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Client/engagement data (if you engage us): details needed to provide Services, which may include information about your business and, where relevant, information you choose to share related to a legal matter.
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Payment and billing data (if applicable): billing address, GST details (if any), payment status, invoices/receipts. (Payments are typically processed by third-party payment processors; we generally do not store full card details.)
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User-submitted content: any documents, files, or information you upload or send to us.
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3.2 Data we collect automatically
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Device and usage data: IP address, device identifiers, browser type, operating system, pages viewed, time spent, referring URLs, and interactions with the Website.
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Cookie and similar technology data: information collected via cookies, pixels, tags, and similar technologies (see Section 8).
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Limited technical data: we may receive basic technical information (such as IP address and device/browser information) through standard server logs and security tools used to operate the Website.
3.3 Data from third parties
We may receive personal data from:
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Service providers (e.g., hosting, analytics, email delivery, customer support).
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Payment processors (transaction confirmations and payment status).
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Social media platforms (if you interact with our pages or use social sign-on, if offered).
4. Why We Use Personal Data (Purposes)
We use personal data to:
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Provide, operate, and improve the Website and Services.
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Respond to inquiries and provide support.
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Deliver consultations or professional services you request.
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Send administrative messages (service updates, confirmations, security notices).
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Process payments and maintain records (if applicable).
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Send marketing communications (only where permitted and subject to opt-out).
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Monitor and prevent fraud, misuse, or security incidents.
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Comply with legal obligations and enforce our terms.
5. Legal Bases / Lawful Grounds (India and Other Laws)
Where applicable, we process personal data based on one or more lawful grounds such as:
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your consent (for example, for marketing, where required);
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performance of a contract (to provide Services you request);
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compliance with law; and/or
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legitimate uses/legitimate interests (for example, securing and improving our Website and Services), as permitted by applicable law.
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6. How We Share Personal Data
We may share personal data with:
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Service providers who help us run our Website and Services (e.g., hosting, analytics, email, CRM, customer support), under appropriate confidentiality and security obligations.
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Payment processors to process payments (if applicable).
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Professional advisers (lawyers, accountants, auditors) as needed.
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Authorities or legal recipients when required to comply with law or respond to lawful requests.
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Business transfer parties in connection with a merger, acquisition, restructuring, or sale of assets.
We do not sell your personal data.
7. Confidentiality and Legal Services Disclaimer
If we provide professional services, any engagement may be governed by separate engagement terms. Communications through the Website (including contact forms) may not create a professional-client relationship unless and until confirmed in writing under an engagement or similar agreement.
Do not submit highly sensitive information through the Website unless requested through secure channels.
8. Cookies and Similar Technologies
We may use cookies and similar technologies for:
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Essential website functionality and security.
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Analytics to understand usage and improve performance.
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Marketing (if applicable) to measure campaigns and provide relevant content.
We do not currently use cookies or similar tracking technologies (such as tracking pixels or third-party advertising cookies) on the Website for analytics or advertising purposes.
If we introduce cookies or similar technologies in the future, we will update this Privacy Policy and, where required by applicable law, provide additional notice and obtain consent through a cookie banner or preference center.
9. Marketing Preferences
You can opt out of marketing emails at any time by using the unsubscribe link (if provided) or contacting us at operations@legalamenity.com We may still send non-marketing communications (e.g., service notices).
10. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:
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provide the Services;
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maintain business and financial records; and
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comply with legal and regulatory requirements.
Retention periods vary depending on the type of data and the context of processing.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data. However, no system is completely secure and we cannot guarantee absolute security.
12. Your Rights (Including India DPDP Act, 2023 – Where Applicable)
Depending on applicable law, you may have rights to:
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access and receive a summary of your personal data we process;
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correct inaccurate personal data;
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request deletion/erasure of personal data (subject to legal limits);
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withdraw consent where processing is based on consent; and
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request grievance redressal.
To exercise these rights, contact: operations@legalamenity.com. We may verify your identity before fulfilling a request.
13. International Transfers
Your personal data may be processed in India and in other countries where we or our service providers operate. Where required, we implement reasonable safeguards for cross-border transfers.
14. Children’s Privacy
The Website and Services are not intended for individuals under [18]. We do not knowingly collect personal data from children.
15. Third-Party Links
The Website may include links to third-party websites or services. We are not responsible for their privacy practices.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Website and update the “Last Updated” date. Material changes may be notified by additional means where required by law.
17. How to Contact Us
If you have questions or requests related to this Privacy Policy, contact:
Legal Amenity OPC Private Limited
F-14 Old Minal Residency J.K Road Bhopal Madhya Pradesh - 462023
Email: operations@legalamenity.com
Grievance Officer (India): Suhash Saini